Multicultural Services

Table of contents

Centrelink Multilingual Phone Service
Speak with a skilled bilingual service officer or read information in your language about our payments and services.
Ph: 13 12 02

Centre for Multicultural Youth (CMY)                                                                                
304 Drummond Street
Carlton VIC 3053
Ph: 9340 3700
Website with link to referral form

Spectrum Migrant Resource Centre’s Youth Services                                                                        
Youth Services constitute a major part of Settlement Services at Spectrum MRC. The Youth Services provide case support, referrals, information, sporting and recreation activities, school holiday programs, youth leadership and advocacy and education support programs for young people aged 12 to 25 years from migrant and refugees backgrounds.

Asylum Seeker Resource Centre
214-218 Nicholson Street, Footscray, VIC 3011
Ph:  03 8537 9500
Email address:

Asylum Seeker Welcome Centre (ASWC)
212 Sydney Road, Brunswick VIC 3057
Ph: (03) 9388 2459
Email address:
ASWC is a non-for-profit organisation that provides migration advice, information and referrals to asylum seekers. These services facilitate a range of links to community and other services related to all aspects of asylum seekers’ situations.

The Asylum Seeker Resource Centre is the largest provider of aid, legal and health services to people seeking asylum in Australia.

Fitzroy Learning Network
198 Napier Street, Fitzroy VIC 3065
Ph: (03) 9417 2897
Email address:

Fitzroy Learning Network coordinates volunteer tutors in English and organises other recreational and vocational activities for refugees, working particularly with people who were formerly on Temporary Protection Visas. Services include health centres, schools, employment agencies and legal representation. There are also English and computer classes offered through the network.

Foundation House (Victorian Foundation for Survivors of Torture)
4 Gardiner Street, Brunswick VIC 3056 and 155 Foster Street, Dandenong VIC 3175
Ph: 03 9277 7871 (Brunswick) and 03 9389 8888 (Dandenong)
Email address:

Foundation House provides a range of services to people from refugee backgrounds whom have survived torture or war related trauma. It provides direct services to clients in the form of counselling, advocacy, family support, group work, psycho-education, information sessions and complementary therapies. Direct services to clients are coupled with referral, training and education roles aimed at developing and strengthening the resources of various communities and service providers. Foundation House provides services across Melbourne with offices in Brunswick and Dandenong. Services are also provided in a number of rural and regional centres across Victoria.

Refugee Legal (formerly the Refugee Immigration Legal Centre)
Level 6, 20 Otter Street, Collingwood, VIC 3066
Ph: (03) 9413 0101 (reception) or (03) 9413 0100 (advice line)
Email address: 

Refugee Legal (formerly known as the Refugee and Immigration Legal Centre or RILC) is a community legal centre specialising in all aspects of refugee and immigration law, policy and practice. Telephone advice can be obtained Wednesdays 10am-4pm and Fridays 2-4pm. Refugee Legal also offers daytime casework services and offshore ‘family reunion’ clinics.

Online Database of English Classes

The Refugee Council of Australia (RCOA) is delighted to host Seeking English, a live database of English classes all over Melbourne, specifically for people seeking asylum.  This database is a joint project of the Network of Asylum Seeker Agencies Victoria (NASAVic).

Somali Australian Council of Victoria                                                                                                                                         
Ph: 03 8582 9514
The Harmony Centre,
48 The Mall, Heidelberg West,
Melbourne Victoria 3081