Jets/Banyule Youth Services are here to support families/carers and young people however we can.
View our service-wide Assistance for Parents & Families page HERE.
Please let us know if you require any support or further information to involve your young person in our activities.
We welcome feedback. Please let us know if you have any concerns, or would like to share feedback about your young persons’ experience with our service.
Find more information to assist parents and carers here.
Duty Of Care: Our Commitment
We are committed to supporting all young people to feel welcome attending Banyule Youth Service activities.
Young people engaged in groups range from 12 - 25 years.
Staff ratios are implemented in all activities to keep everyone safe. Staff provide close supervision and promote appropriate conversations, experiences and connections between participants. Our policies are informed by Child Safe Practices & laws. All staff are mandated to have Working with Children Checks & Police Checks.
Jets/ BYS works from a strengths based practice, recognising all young peoples potential, and their individual needs to achieve their goals.
All young people attending our service have the right to privacy and confidentiality and this must be treated with the utmost respect for both families/carers and young people. Council values communication and engagement with young people’s family/carers to strengthen young peoples successful engagement with our service. Please let staff know if you would like to discuss this further.
How you can support staff to be COVID safe:
If your young person becomes unwell at Jets please be prepared to collect them as soon as possible.
To maintain social distancing requirement we may ask families/ carers to wait outside the Jets facility on drop off and pick up.
Most programs will be offered online and/ or in person depending on COVID restrictions. Talk to us if your young person would like to attend online if they are unable to attend the facility due to illness, or isolation.
Find information on COVID-19 specific to young people HERE.
Privacy & Safety
Private Information: All participants personal contact details are PRIVATE and are not shared with other people or services.
Photography: All participants will be required to give their consent when being photographed or filmed.
Online: In these sessions all participants will be facilitated by at least one staff member at any given time, with a second present for a part of the session.
Face To Face: In these sessions all participants will be facilitated by a minimum of 2 staff members at all times.
Induction: Induction helps young people understand the Jets spaces, and how we are striving to keep everyone safe.
Sign Up Forms: All young people will be required to complete these forms.