Support

LOOKING FOR HELP?

Do you need support or assistance?

If you cannot find what you need on our website you can contact us on 9457 9855 during business hours. For all general enquiries you can contact a member of the youth team at banyuleyouth@banyule.vic.gov.au - we will get back you by the next business day.

If you need emergency assistance please contact one of the services listed at the bottom of the page.

 If you are looking for information on local services and supports for young people and their families please click here

 
LINK-U
LINK-U is a mobile after hours outreach, information, program support and referral service for Banyule young people and their families - we can help you connect to relevant services and facilities in the community. You can call us for a confidential chat on our freecall number 1800 254 658 (1800-2-LINK-U) seven days per week
Monday to Thursday: 9am - 5pm
Friday to Sunday: 9am - Midnight
We can help if you need someone to talk to, or someone to point you in the right direction of where you can get help. We can also work supporting young people and their families in Banyule.
For further information you can contact Leonie Farrell on 9457 9855 or leonie.farrell@banyule.vic.gov.au
 
LADS (Local Area Development Youth Workers)
 

LADS are youth workers who support and foster young peoples' active involvement and connectedness to the community.
 
LADS are local specialists who work in your area to support young people.
 
LADS provide information, referral and advocacy to young people and their families, and build partnerships between local young people and youth agencies to encourage positive life choices.
 
LADS support youth programs, events and services and aim to develop positive youth outcomes through accessing funding and resources.
 
If you are a young person living, going to school, working or socialising in the Banyule community and you would like information or support, you can contact the youth service and speak to one of our youth workers.
 
They are available to assist with issues or direct you to the information you need. This is a non-discriminative, free and confidential service to assist YOU.
 
For information contact:
 
us on 9457 9855 or
Katy Richards katy.richards@banyule.vic.gov.au
Naomi Simmonds naomi.simmonds@banyule.vic.gov.au
Jane Casey jane.casey@banyule.vic.gov.au
Jessica Sayers jessica.sayers@banyule.vic.gov.au

 
Community Building Program (Metro Access) 
Our Community Building Program (Metro Access) supports people with a disability to build a more welcoming and inclusive community by raising awareness about the needs of people with a disability or mental health issue. 
To get involved or for information contact:
Shwawn Neilsen 9457 9940 or
shawn.neilsen@banyule.vic.gov.au
 
 
 
SUPPORT PROGRAMS
 
Parent - Zone
Parent - Zone is a support group for young parents under 25 years of age who live in the city of Banyule.
The group is ran every Friday of the school term
The group focus's on pampering parents, providing support for parents around housing, education and other issues that affect young parents. 
The group is facilitated by a youth worker and a maternal and child health worker.
Parenting information and ages and stages, milestone weigh in are all available and optional.
For more information contact Naomi Simmonds on 9457 9939 or naomi.simmonds@banyule.vic.gov.au 
 
 
Teenagers with a disability
Teens can enrol in Saturday Sounds or T.W.A.N.G. programs that encourage social engagement and expression through creative art activities. Funded by Department of Human Services (DHS) as respite for parents/carers, teenagers aged 13-17 can attend Saturday Sounds during the school term and/or T.W.A.N.G. (Teenagers With Additional Needs Group) in the school holidays. Phone Jets on 9467 7152 to enrol.
 
 


EMERGENCY ASSISTANCE
Police/Fire/Ambulance
Ph: 000
Emergency from Mobile; 112
 
Victorian Poisons Info Centre
Ph: 13 11 26
 
Kids Help Line
24 hour telephone counselling of 5 to 25 year olds
Free Call: 1800 551 800
www.kidshelpline.com.au
 
Suicide Help Line
Ph: 1300 651 251
www.suicideline.org.au
 
Lifeline
Ph: 13 11 14
24 hour telephone counselling service
www.lifeline.com.au
 
Heidelberg Police Station (24hrs)
Ph: 9450 8000
 
Greensborough Police Station (24hrs)
Ph: 9435 1044
 
Austin Repat Hospital (ER)
Ph: 9496 5000
 
Child Protection Crisis Line
Ph: 131 278
 
Nurse on Call
Ph: 1300 606 024
 
Women's Domestic Violence Crisis Line
Ph: 1800 015 188
 
Hoon Driving 
Ph: 1800 333 000
 
Victims of Crime Help Line
Ph: 1800 819 817